Terms of Service

Effective Date: April 4, 2026  |  Last Updated: April 4, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("Customer," "User," or "you") and Dewey's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the Website located at pizza-deweys.click and all services, products, and content offered therein.

By visiting our Website, creating an account, placing an order, subscribing to any promotional communications, or otherwise engaging with our digital or physical services, you expressly consent to these Terms, our Privacy Policy, and any other policies or guidelines incorporated herein by reference.

These Terms apply to all visitors, users, registered customers, and any other individuals who access or use the Website. If you are using our Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and in that case, "you" will refer to that entity.

We reserve the right to update, modify, or replace any part of these Terms at any time and at our sole discretion. Continued use of the Website following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates.

2. About Dewey's Pizza

Dewey's Pizza is a food service business operating in the United States, specializing in the preparation, sale, and delivery of pizza and related food and beverage items. We operate both through our physical location(s) and our online ordering platform accessible via pizza-deweys.click.

3. Description of Services

Dewey's Pizza offers the following services to its customers through the Website and/or physical location(s):

• Online Food Ordering: Customers may browse our menu and place orders for delivery, carry-out, or dine-in through the Website's ordering system.
• Menu and Pricing Information: We provide updated menu listings, item descriptions, allergen information (to the best of our ability), and pricing details.
• Promotional Offers and Loyalty Programs: We may from time to time offer special promotions, discount codes, loyalty rewards, and limited-time deals accessible through the Website or email communications.
• Customer Account Management: Registered users may create and manage personal accounts to save order history, manage payment preferences, and track active orders.
• Customer Support: We provide customer service assistance via email and other available communication channels.
• Catering and Group Orders: We may offer catering services for events, parties, and corporate gatherings, subject to availability and separate agreements where applicable.

The availability of specific services, menu items, and features may vary based on location, time of day, and operational capacity. We reserve the right to modify, suspend, or discontinue any service or feature at any time without prior notice.

4. Eligibility and User Accounts

To use certain features of our Website, including placing online orders, you must be at least 13 years of age. By using the Website, you represent and warrant that you meet this age requirement. If you are under the age of 18, you represent that you have the permission of a parent or legal guardian to use the Website.

If you register for an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and current;
• Keep your account password confidential and secure;
• Notify us immediately of any unauthorized use of your account or any other breach of security at [email protected];
• Accept responsibility for all activities that occur under your account, whether authorized by you or not.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to instances involving suspected fraudulent activity, policy violations, or abuse of our systems or personnel.

5. User Obligations and Prohibited Activities

As a condition of your use of the Website and our services, you agree to comply with all applicable local, state, and federal laws and regulations of the United States. You also agree not to engage in any of the following prohibited activities:

5.1 General Prohibited Conduct

• Using the Website for any unlawful, fraudulent, or unauthorized purpose;
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity;
• Providing false, misleading, or inaccurate information in any order, account registration, or communication with us;
• Engaging in any activity that could damage, disable, overburden, or impair our servers, networks, or systems;
• Attempting to gain unauthorized access to any portion of the Website or its related systems;
• Using automated tools, bots, scrapers, or similar technologies to access, collect data from, or interact with the Website without our express written permission;
• Transmitting any viruses, malware, or other harmful code through the Website;
• Engaging in any harassment, threatening behavior, or abusive conduct toward our employees, agents, or other customers;
• Placing fraudulent orders, submitting false chargebacks, or engaging in payment fraud of any kind;
• Reselling or commercially exploiting any products, services, or content obtained from our Website without explicit written authorization.

5.2 Order-Related Obligations

• You must provide a valid and accurate delivery address and contact information when placing orders;
• You are responsible for ensuring that someone is available at the delivery address to receive the order at the estimated delivery time;
• You agree not to place orders with the intent to cancel, refuse, or charge back payment without legitimate cause;
• You agree to treat our delivery personnel with courtesy and respect.

Violation of any of these prohibitions may result in immediate termination of your account and access to our services, and may subject you to legal liability.

6. Orders, Pricing, and Availability

All orders placed through our Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity.

Prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Applicable taxes, delivery fees, and service charges will be clearly presented at checkout before you complete your purchase. We make reasonable efforts to ensure that all pricing information is accurate; however, in the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.

Order confirmation via email or on-screen notification does not constitute our acceptance of your order. We reserve the right to cancel confirmed orders in cases of significant pricing errors, unavailability of items, or technical errors, in which case a full refund will be issued.

Estimated delivery and preparation times are provided for informational purposes only and are not guaranteed. Actual times may vary due to order volume, traffic conditions, weather, and other factors beyond our reasonable control.

7. Payment Terms

Payment for all orders must be made at the time of purchase unless otherwise expressly agreed in writing by Dewey's Pizza. We accept various forms of payment as indicated at checkout, which may include major credit and debit cards, digital wallets, and other methods as made available from time to time.

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable amount to the payment method provided;
• You will promptly notify us if your payment information changes.

All transactions are processed through secure, third-party payment processors. We do not store complete credit card numbers on our servers. Your payment data is handled in accordance with our Privacy Policy and applicable payment card industry standards (PCI-DSS).

Refunds and Cancellations: If you wish to cancel or modify an order, you must contact us as soon as possible at [email protected]. Once an order has entered preparation, cancellations may not be possible. Refunds, where applicable, will be issued to the original payment method within a commercially reasonable time. We are not responsible for delays in refund processing caused by your financial institution.

In the event of a disputed charge, we encourage you to contact us directly before initiating a chargeback with your payment provider. Fraudulent chargebacks may result in account suspension and referral to appropriate legal authorities.

8. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, menu designs, promotional materials, and software, is the exclusive property of Dewey's Pizza or its content suppliers and is protected by applicable United States intellectual property laws, including copyright, trademark, and trade dress law.

The Dewey's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Dewey's Pizza or its affiliates. You may not use such marks without the prior written permission of Dewey's Pizza. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content solely for your personal, non-commercial use in connection with ordering food and using our services. This license does not include:

• Any resale or commercial use of the Website or its content;
• Any collection and use of product listings, descriptions, or prices;
• Any derivative use of the Website or its content;
• Downloading or copying account information for the benefit of another merchant;
• Use of data mining, robots, or similar data-gathering and extraction tools.

Any unauthorized use of the Website or its content terminates the permission or license granted by Dewey's Pizza and may constitute an infringement of copyright, trademark, or other intellectual property rights, subject to applicable legal remedies.

9. Food Safety, Allergen Information, and Health Disclaimers

Dewey's Pizza takes food safety seriously and prepares all food products in accordance with applicable United States federal, state, and local food safety regulations, including standards set by the Food and Drug Administration (FDA) and applicable state health departments.

While we make reasonable efforts to provide accurate allergen and nutritional information on our Website and menu, we cannot guarantee that our food products are free from any particular allergen. Our kitchen facilities handle a wide variety of ingredients, including common allergens such as gluten, dairy, eggs, nuts, soy, shellfish, and others. Cross-contamination is possible.

Consuming raw or undercooked foods may increase the risk of foodborne illness. Customers with compromised immune systems, pregnant individuals, elderly persons, and young children should exercise particular caution.

10. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL SERVICES, CONTENT, PRODUCTS, AND FEATURES PROVIDED BY DEWEY'S PIZZA ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

WITHOUT LIMITING THE FOREGOING, DEWEY'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION AVAILABLE ON THE WEBSITE.

Dewey's Pizza does not warrant or make any representations regarding the use, or the results of the use, of the materials on the Website in terms of correctness, accuracy, reliability, or otherwise.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL DEWEY'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE WEBSITE OR OUR SERVICES;
• DAMAGES RESULTING FROM ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES RESULTING FROM STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE;
• ANY OTHER MATTER RELATING TO THE WEBSITE OR OUR SERVICES;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DEWEY'S PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY EVENT, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO DEWEY'S PIZZA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza, its parent company, affiliates, subsidiaries, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or our services;
• Your violation of any applicable law, rule, or regulation;
• Your violation of any rights of a third party, including but not limited to intellectual property rights, privacy rights, or consumer protection rights;
• Any content or information you submit, post, or transmit through the Website;
• Your fraudulent conduct, misrepresentation, or willful misconduct;
• Any disputes between you and a third party in connection with your use of our services.

Dewey's Pizza reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate fully with our defense of such claim.

13. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, or services that are not owned or controlled by Dewey's Pizza, including but not limited to payment processors, social media platforms, delivery service partners, and mapping services. We have no control over, and assume no responsibility for, the content, privacy policies, practices, or reliability of any third-party websites or services.

We strongly advise you to review the terms and privacy policies of any third-party websites or services that you visit or use in connection with our Website. Your use of any third-party website or service is entirely at your own risk and subject to the terms and conditions of such third party.

The inclusion of any link on our Website does not imply our endorsement of the linked website or service, and Dewey's Pizza expressly disclaims any liability for any damages arising from your interaction with any third-party platform.

14. Privacy and Data Collection

Your use of our Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with applicable United States privacy laws, including the Federal Trade Commission Act (FTC Act), and where applicable, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

By using our Website, you consent to the collection and use of your information as described in our Privacy Policy. If you do not agree with our Privacy Policy, please do not use our Website or services.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Dewey's Pizza is registered and primarily operates, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising out of or relating to these Terms, your use of the Website, or our services shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, in the state where Dewey's Pizza maintains its principal place of business. You hereby consent to the personal jurisdiction and venue of such courts and waive any objection to such jurisdiction or venue.

These Terms are also subject to applicable federal laws of the United States, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in commerce, and any other applicable consumer protection regulations enforced by the FTC.

If you are a California resident, you may also have additional rights under the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.), the California Privacy Rights Act, and the California Consumer Legal Remedies Act (Cal. Civ. Code § 1750 et seq.). Please refer to our Privacy Policy for details regarding your California-specific rights.

16. Dispute Resolution

16.1 Informal Resolution

Before initiating any formal legal proceeding, we encourage you to first contact us directly to attempt to resolve any dispute informally. Please send a written description of your dispute to [email protected]. We will make good-faith efforts to resolve the dispute within thirty (30) days of receipt of your notice. This informal dispute resolution process is a prerequisite to initiating any formal legal proceeding.

16.2 Arbitration Agreement

IF INFORMAL RESOLUTION IS UNSUCCESSFUL, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND DEWEY'S PIZZA AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE WEBSITE AND SERVICES SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN COURT.

The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) or another mutually agreed-upon arbitration body, and shall take place in the United States in the state where Dewey's Pizza maintains its principal place of business, unless otherwise agreed by the parties.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Nothing in this arbitration provision shall prevent either party from seeking emergency injunctive relief in a court of competent jurisdiction where necessary to prevent irreparable harm.

16.3 Class Action Waiver

YOU AND DEWEY'S PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Dewey's Pizza agree otherwise, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

16.4 Small Claims Court

Notwithstanding the above, either party may bring an individual action in small claims court in the appropriate jurisdiction, provided the dispute qualifies under the rules and limitations of such court.

17. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you access or use the Website or our services. Dewey's Pizza reserves the right, in its sole and absolute discretion, to suspend or terminate your access to the Website and services at any time, with or without notice, and without liability, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Fraudulent, abusive, or illegal activity;
• Non-payment or initiation of fraudulent chargebacks;
• Requests from law enforcement or government authorities;
• Unforeseen technical or security issues;
• Discontinuation of our business operations.

Upon termination, your right to use the Website and our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, and dispute resolution provisions.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations or liabilities accrued prior to termination.

18. Changes to These Terms

Dewey's Pizza reserves the right to modify, amend, or replace these Terms of Service at any time and at its sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the case of material changes, we may also provide additional notice, such as sending an email notification to the address associated with your account or placing a prominent notice on our Website.

Your continued access to or use of the Website or our services after the effective date of any modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must discontinue your use of the Website and our services.

19. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, or unenforceable for any reason, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected or invalidated by the modification or severance of any single provision.

The failure of Dewey's Pizza to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing by Dewey's Pizza. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Dewey's Pizza on the Website, constitute the entire agreement between you and Dewey's Pizza with respect to your use of the Website and our services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter hereof.

No modification of these Terms shall be effective unless made in writing and signed by an authorized representative of Dewey's Pizza. These Terms may not be assigned by you without our prior written consent, but may be freely assigned by Dewey's Pizza.

21. Force Majeure

Dewey's Pizza shall not be liable for any failure or delay in performing its obligations under these Terms or in delivering orders or services where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, extreme weather conditions, pandemic or epidemic conditions, acts of government or regulatory authorities, labor disputes, supply chain disruptions, power outages, cyberattacks, or any other event outside of our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, we will make commercially reasonable efforts to notify you as soon as practicable and to resume performance of our obligations as soon as reasonably possible.

22. Electronic Communications

By using our Website or communicating with us electronically, you agree to receive communications from us electronically, including via email, on-screen notices, or postings on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law.

If you have provided us with your email address, you consent to receiving transactional emails related to your orders and account. You may opt out of promotional or marketing emails at any time by following the unsubscribe instructions included in each communication, without affecting your receipt of necessary transactional communications.

23. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us using the information below. We will make every reasonable effort to respond to your inquiry promptly and in good faith.