Privacy Policy

Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizza-deweys.click, place an order, sign up for our loyalty program, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy is governed by applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act governing unfair or deceptive practices. Even if you are not a California resident, we extend transparency rights and good-faith data practices to all our users.

1. About Us

Dewey's Pizza is a food service business operating in the United States. We are dedicated to delivering exceptional pizza and dining experiences to our customers, both online and in person. For any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us using the information below:

2. Information We Collect

We collect several types of information in connection with the operation of our website and food service business. The categories of personal information we may collect include the following:

2.1 Personal Identification Information

When you create an account, place an order, join our mailing list, participate in a promotion, or contact us directly, we may collect personally identifiable information, including but not limited to:

• Full name
• Email address
• Mailing or delivery address
• Telephone or mobile number
• Date of birth (where applicable for age verification or birthday promotions)
• Username and password (for account holders)
• Profile picture or avatar (if you choose to upload one)

2.2 Payment and Transaction Information

When you make a purchase on our website, we collect information necessary to process your transaction. This may include:

• Credit or debit card details (processed securely through our third-party payment processor)
• Billing address
• Order history and transaction records
• Loyalty points and reward redemption data

Please note that we do not store full credit card numbers on our servers. Payment processing is handled by PCI-DSS compliant third-party processors.

2.3 Usage and Behavioral Data

When you visit our website, we automatically collect certain information about your interaction with our site, including:

• Pages viewed and time spent on each page
• Links clicked and features accessed
• Items added to your cart or wishlist
• Search queries made on our site
• Referral source (how you arrived at our site)
• Timestamps of visits and actions

2.4 Device and Technical Information

We collect technical information from the device you use to access our website, including:

• IP address
• Browser type and version
• Operating system and platform
• Screen resolution and display settings
• Device identifiers
• Mobile network information
• Crash reports and performance data

2.5 Location Data

With your permission, we may collect your precise or approximate geographic location to provide delivery services, suggest the nearest restaurant location, or customize menu offerings and promotions relevant to your area. You may disable location access through your device settings or browser preferences at any time.

2.6 Communications Data

If you contact us by email, telephone, social media, or through our website contact form, we may collect and retain the content of those communications, along with your contact details and the date and time of your inquiry.

2.7 Cookie and Tracking Data

We use cookies and similar tracking technologies (such as pixels and web beacons) to collect information about your browsing behavior on our website. For full details about our use of cookies, please refer to Section 9 (Cookie Usage) of this policy.

2.8 User-Generated Content

If you submit reviews, feedback, photos, or other content to our website or social media pages, we may collect and use that content in connection with our business operations and marketing activities.

3. How We Use Your Information

Dewey's Pizza uses the personal information we collect for a variety of legitimate business purposes. These purposes include:

3.1 Service Provision and Order Fulfillment

• Processing and confirming online orders and payments
• Arranging delivery or in-store pickup as requested
• Providing customer account management features
• Managing loyalty program memberships and reward redemptions
• Communicating order status, delivery updates, and confirmations

3.2 Customer Support

• Responding to inquiries, complaints, and feedback
• Troubleshooting technical issues with our website or ordering system
• Investigating disputes or suspected fraudulent activity

3.3 Marketing and Promotions

• Sending promotional emails, newsletters, and special offers (with your consent where required)
• Personalizing marketing messages based on your order history and preferences
• Running contests, sweepstakes, and loyalty rewards programs
• Delivering targeted advertising on our website and on third-party platforms

You have the right to opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting us at [email protected].

3.4 Analytics and Website Improvement

• Analyzing how customers use our website to improve its functionality and user experience
• Tracking conversion rates, sales trends, and popular menu items
• Conducting A/B testing and user research
• Monitoring website performance and security

3.5 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations
• Responding to lawful requests from law enforcement or government authorities
• Enforcing our Terms of Service and other applicable agreements
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, and the public

3.6 Business Operations

• Managing internal records and administrative tasks
• Conducting due diligence in connection with business transactions or acquisitions
• Insurance, audit, and accounting purposes

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These may include:

• Payment processors: To handle secure online payment transactions
• Delivery and logistics partners: To fulfill food delivery orders
• Email marketing platforms: To send promotional communications and newsletters
• Analytics providers: Such as Google Analytics, to help us understand website usage
• Cloud hosting and IT service providers: To host and maintain our website and data infrastructure
• Customer support tools: To manage customer inquiries and support tickets
• Advertising networks: To deliver targeted advertisements

All third-party service providers are contractually obligated to use your personal information only for the purposes for which it was shared, to maintain appropriate security standards, and to comply with applicable privacy laws.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or other legal process
• Respond to a lawful request from federal, state, or local government authorities
• Protect the rights and safety of Dewey's Pizza, our employees, customers, or the public
• Detect, prevent, or address fraud, security breaches, or technical issues

4.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and will inform you of any changes to this Privacy Policy.

4.4 With Your Consent

We may share your information with other third parties when you have explicitly consented to such sharing. For example, if you choose to participate in a co-branded promotion with one of our partners, we may share relevant information with that partner as described at the time of your consent.

4.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or other business purposes. This type of data sharing does not constitute the sharing of personal information.

5. Data Security

The security of your personal information is a top priority at Dewey's Pizza. We implement a variety of industry-standard technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include:

5.1 Technical Safeguards

• Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our website
• Encryption of sensitive data at rest, including payment information
• Firewalls and intrusion detection systems
• Secure access controls and multi-factor authentication for internal systems
• Regular security vulnerability scanning and penetration testing

5.2 Administrative Safeguards

• Limiting access to personal information to authorized personnel who need it to perform their job functions
• Regular employee training on data privacy and security best practices
• Data breach response and incident management procedures
• Vendor security assessment and due diligence processes

5.3 Physical Safeguards

• Secure data centers with restricted physical access
• Locked and monitored storage facilities for any physical records

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain legal rights regarding your personal information. Dewey's Pizza honors these rights and provides mechanisms for you to exercise them.

6.1 Right to Know and Access

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the business or commercial purposes for which it was collected, and the categories of third parties with whom it has been shared.

6.2 Right to Correction

You have the right to request that we correct inaccurate personal information we hold about you. We will use commercially reasonable efforts to fulfill correction requests in a timely manner.

6.3 Right to Deletion

You have the right to request that we delete personal information we have collected about you, subject to certain exceptions. We may deny deletion requests where retaining the information is necessary for us to:

• Complete transactions or provide services you have requested
• Comply with a legal obligation
• Exercise or defend legal claims
• Detect and protect against security incidents or illegal activity

6.4 Right to Data Portability

Where technically feasible and required by applicable law, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format that you can transfer to another organization.

6.5 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information as defined by California law. If you are a California resident and wish to exercise this right, please contact us at [email protected] with the subject line "Do Not Sell or Share My Personal Information."

6.6 Right to Limit Use of Sensitive Personal Information

California residents may have the right to limit the use and disclosure of sensitive personal information (as defined under the CPRA) to certain permitted purposes. We use sensitive personal information only for the purposes for which it was collected and do not use it for inferring characteristics about you without your consent.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, provide a different level or quality of service, or suggest that you will receive a different price or quality of goods or services because you exercised your rights under applicable privacy law.

6.8 How to Submit a Privacy Request

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected]
• Website: pizza-deweys.click

We will acknowledge your request within 10 business days and respond fully within 45 calendar days. If we require additional time to respond, we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request to ensure we are responding to the correct individual.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply include:

When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention schedule. If deletion is not possible (for example, due to backup storage), we will isolate the data from further processing until deletion is achievable.

8. Children's Privacy

Dewey's Pizza does not knowingly collect, solicit, or process personal information from any person under the age of 18. Our website, promotional content, and online ordering system are directed to adults. If you are under 18 years of age, you are not permitted to use our website or submit any personal information to us.

If we become aware that we have inadvertently collected personal information from a person under the age of 18 without appropriate parental or guardian consent, we will take immediate steps to delete such information from our records. If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us promptly at [email protected] so that we can take appropriate action.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not engage in any practices that would knowingly target or collect data from minors.

9. Cookie Usage

Dewey's Pizza uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertising. Cookies are small text files placed on your device when you visit a website.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function correctly, including enabling you to navigate pages, log in to your account, and place orders. These cookies cannot be disabled.
• Performance and Analytics Cookies: Collect information about how you use our website, such as which pages you visit most often, to help us improve site performance and user experience.
• Functionality Cookies: Remember your preferences, such as your location, language, and saved items, to provide a more personalized experience.
• Marketing and Advertising Cookies: Used to track your activity across our website and other sites in order to deliver relevant advertisements based on your interests.

9.2 Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features.

For more detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our full Cookie Policy, available on our website at pizza-deweys.click.

10. International Data Transfers

Dewey's Pizza is based in the United States and primarily processes personal information within the United States. However, some of our third-party service providers and technology partners may operate in other countries, which means your personal information may be transferred to, stored in, and processed in countries outside the United States.

When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your data and that such transfers comply with applicable law. These safeguards may include:

• Data processing agreements incorporating standard contractual clauses or equivalent protections
• Transferring data only to countries that provide an adequate level of data protection
• Ensuring that our international service providers adhere to security and privacy standards equivalent to those required by U.S. law

By using our website and services, you acknowledge that your personal information may be transferred to and processed in countries other than the country in which you reside, and that the data protection laws in those countries may differ from those in your jurisdiction.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, and online services that are not owned or operated by Dewey's Pizza. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or data collection activities of third-party websites, and this Privacy Policy does not apply to those sites.

We encourage you to review the privacy policies of any third-party websites you visit before providing personal information. We are not responsible for the privacy practices or content of any external websites.

12. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals websites that the user does not want their online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not alter its data collection and use practices in response to DNT browser settings. We will continue to monitor the development of industry standards and regulatory guidance in this area and update our practices accordingly.

13. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023. In addition to the rights described in Section 6 of this policy, California residents have the following additional rights:

• Right to Know: You may request that we disclose the categories of personal information collected about you, the categories of sources from which it was collected, the business or commercial purposes for collecting or selling it, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You may request that we limit our use of your sensitive personal information to only what is necessary to perform the requested services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a California-specific privacy request, please email us at [email protected] with the subject line "California Privacy Request." You may also designate an authorized agent to submit a request on your behalf, provided that the agent provides written authorization and we can verify your identity.

14. Marketing Communications and Opt-Out

With your consent, or where permitted by applicable law, we may send you promotional emails, SMS messages, push notifications, and other marketing communications about our products, special offers, new menu items, events, and loyalty program updates.

You may opt out of receiving marketing communications from us at any time by:

• Clicking the "Unsubscribe" or "Opt-Out" link in any promotional email we send you
• Replying "STOP" to any SMS marketing message
• Adjusting your communication preferences in your account settings on our website
• Contacting us directly at [email protected]

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative emails related to your account or orders, such as order confirmations, receipts, and delivery updates.

15. How to File a Complaint

If you have a concern or complaint about the way we handle your personal information, we encourage you to first contact us directly so that we can attempt to resolve the matter:

• Email: [email protected]
• Website: pizza-deweys.click

We will investigate all complaints and endeavor to respond within 30 days. If you are not satisfied with our response, or if you believe we are processing your personal information in violation of applicable law, you have the right to lodge a complaint with the appropriate data protection authority or consumer protection agency.

15.1 Relevant Authorities in the United States

In the United States, privacy and consumer protection matters may be reported to the following authorities:

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will:

• Update the "Effective Date" and "Last Updated" date at the top of this page
• Post a prominent notice on our website
• Send an email notification to registered account holders (where required by law)

Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using our website and contact us to close your account and request deletion of your data.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to reach out to us. We are committed to addressing your privacy inquiries promptly and transparently.

This Privacy Policy was last reviewed and updated on April 4, 2026. It supersedes all prior versions of the Dewey's Pizza Privacy Policy. All rights reserved © 2026 Dewey's Pizza.